Customer Service

Customer Service Award
Ehrenburg Homes' Don Mcquinn was awarded the Top Customer Service Award in 2009. We would like to congratulate Don on all his hard work and his dedication to excellence.

Personable. Friendly. The great service begins the moment you contact Ehrenburg. Whether its clerical or sales staff, suppliers or subcontractors, we treat all customers with the same courtesy.

Knowledgeable. There are numerous choices to make when building a home. Ehrenburg’s highly trained sales representatives assist and guide you through all decisions.

Enthusiasm. Simply put, we love building homes. Because of this, we work hard to meet your needs. We listen to what you, the customer wants. We accept changes or customizations you want during construction. We encourage new ideas.

History. Ehrenburg has been building homes for 25 years. We have hundreds of customers who can testify to our reputation and service. Many customers have built two, three, or more homes with us over the years.

Experience. Ehrenburg Homes has many people who have been with the company for several years and in the industry for decades. We use their experience to build a better home for you. In addition to having an experienced staff Ehrenburg Homes boost a great team of subcontractors and suppliers, many of which have been with Ehrenburg for several years, and some since the company was founded in 1983.

A testimony to our great customer service is that Ehrenburg Homes has received the Platinum Service certificate from the New Home Warranty Program of Saskatchewan. This rarely handed out certificate signifies that Ehrenburg Homes has provided new homeowners with 20 (or more) consecutive years of loyal customer service.

"My wife and I would like to thank Don for his fantastic service on our new home. We really enjoyed working with him and it was very pleasant to have him around the house. His commitment and passion to do things right certainly went above and beyond what his job calls for to guarantee our satisfaction. Don’s professionalism, work ethic, and attention to every detail were second to none. He worked diligently the entire time he was at our home and completed the job with great care. We were truly impressed with his "as if this is my house" approach. He thoroughly answered all those stupid first-time home owners' questions and taught us a couple of very useful tricks.

It is encouraging to know that courteous and high-quality customer service still exists. Don provides a very bright example to follow."

Regards,
Tanya & Gavrilo

Don McQuinn
Warranty/Service Technician

Included in your new Ehrenburg built home is an exceptional warranty / service team. Don Mcquinn and Mary Cathcart handle the after sales warranty. They are great to work with and are very experienced in working with new homeowners. Don and Mary put your needs first and are ready to handle any items (if any) that you may have. If you have any warranty concerns on your new Ehrenburg built home please email Mary at service@ehrenburg.com.